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POhWER News

‘HERE’S ONE I RAN EARLIER’ EX-BLUE PETER PRESENTER RUNS LONDON MARATHON FOR CHARITY

16 April 2012 EX-BLUE PETER PRESENTER PETER DUNCAN RUNS LONDON MARATHON FOR CHARITY

Independent Complaints Advocacy Service (ICAS) specification

29 March 2012 In April 2013 the responsibility for commissioning NHS Complaints Advocacy transfers to local authority commissioners. To support our commissioning colleagues we are pleased to be able to share the existing ICAS contract specification.

Help POhWER continue to help others!

27 January 2012 You are invited to enter the POhWER running phenomenon. We have 5 guaranteed entry places* up for grabs for the Silverstone half marathon on the 11th March 2012.

Health and social care in Staffordshire

12 December 2011

Responding to the government's ideas about 'Duty of Candour'

12 December 2011 The Government wants to make it the duty of providers of National Health Service care to be open and honest with patients, their families and carers, this is called a ‘duty of candour’.

Hertshelp Video

07 December 2011 This video tells the stories of a few of the people we have helped so far

NHS COMPLAINTS SERVICE SHOULD BE BETTER KNOWN

14 October 2011

Government minister praises POhWER

12 August 2011 A Government Minister has praised the work being done by POhWER.

Paul Burstow MP, who is Minister for Care Services has written to POhWER chief executive Valerie Harrison saying that the Government views the advocacy service that POhWER provides as very valuable.

Easysearch & Easyfundraising

27 April 2011 Easy ways to support POhWER – find out more!....

Recycle4POhWER

12 April 2011 Help Save Our Environment and Raise Money by Recycling!

Using sign language to overcome frustration and improve care needs

30 March 2011 Using sign language to overcome frustration and improve care needs

NHS complaints advocacy service extended and local jobs secured until March 2013

15 March 2011 Recently Stevenage MP Stephen McPartland dropped in to update us on the feedback over 700 of you gave last autumn to the consultation on the NHS White Paper, Equity and Excellence – Liberating the NHS.

Quality Mark Achieved!

23 February 2011 In the last week we’ve gained the Quality Performance Mark (QPM) – and we’re delighted! The QPM is the only national quality assessment which applies specifically to all forms of one to one advocacy.

NHS CONCERNS INCREASE

23 February 2011 Since the launch of the Health Ombudsman’s report ‘Care and Compassion?’ on February 15, we have seen a 12% increase in the number of calls from people concerned about their NHS care. Calls from people like Judith Smart, 65, who believes she is alive today thanks to POhWER’s Independent Complaints Advocacy Service (ICAS).

POhWER is becoming even more accessible!

07 December 2010

You can now contact POhWER using Skype©! Skype is a software application that allows users to make voice calls over the Internet.



POhWER also has a new text service. Simply text pohwer to 81025 with your name and number, and we will get back to you.

"We will if you will" - POhWER members have their say!

12 October 2010

POhWER has submitted our response to the Governments consultation on its white paper on plans to change the NHS called "Equity and Excellence: Liberating the NHS."

POhWER welcomes NELA

06 August 2010

On the 1 of July the North East London Advocacy (NELA) project merged with POhWER. We will now be providing advocacy services for people with a mental health diagnosis, learning disability or dual diagnosis in Goodmayes Hospital, Waltham Forest and Hackney.

POhWER Welcomes the Equality Act 2010

02 June 2010 The Equality Act, which contains a series of measures for tackling inequalities, received Royal Assent in April 2010 and will come into force in stages. It focuses on the delivery of equality in the provision of goods, facilities and services as well as in the workplace and aims to make Britain a fairer society.

Making experiences count - implementation, one year on

15 April 2010 Valerie Harrison, Chief Executive, POhWER, discusses the importance of managing complaints processes within the NHS.

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