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Real-life stories for all services

Accessing high quality information, advice and advocacy

Betsy's story tells how accessing high quality information, advice and advocacy through POhWER made a difference to her life and helped get involved in her care planning and personal budget

Alex's story: Helping her and her child to stay physically healthy and active

Alex's story: Helping her and her child to stay physically healthy and active. Advocacy support with the Children, Schools and Families and the community mental health team

Alf and Rick:helping carers to carry on caring

Alf and Rick:helping carers to carry on caring with the support of a POhWER advocate

Andrew's story:Able to have a say and have influence

Andrew's story tells how, working with his advocate, Andrew was able to stay with with his GP.

Darren's story; Involving and empowering people so they can become active citizens in their local co

Darren's story - how Darren improved his quality of life and relationships with the support of his advocate.

Empowerment and Community Engagement - Success Stories

Examples of how empowerment work undertaken by POhWER has supported service users

Independent Complaints Advocacy Service- real life stories

The stories on this page are real life stories of people POhWER has worked with as part of our Independent Complaints Advocacy Service (ICAS).

Lucy's story: Making a significant improvement in quality of her and her carer's lives

Lucy's story tells about how working with an advocate helped to bring about a significant improvement in the quality of Lucy and her daughter's life

Neil's story - Being a full and active member of my local community

Neil's story tells about how his work with POhWER's empowerment groups have helped him to learn new skills and get more confidence.

Nick's story:Encouraged and supported to stay mentally healthy and active

Nick's story explains more about the work involved in non-instructed advocacy

Non-Instructed Advocacy (NIA) case studies

Examples of how the Non-Instructed Advocacy (NIA)service has worked with clients over three different issues.

Preventing dissatisfaction escalating to a formal and costly complaint

A real-life story about how advocacy intervention helped Angela to get the support she needed and the Mental Health Trust to avoid a costly and time consuming complaint.

Preventing loss of function or independence

Helping Adam explain his concerns about mobility and improve his physical health.

Preventing social exclusion, abuse and discrimination

José's story explains how advocacy helped him to find his way through complex benefit processes.

Sarah's story: Preventing deterioration of physical or mental health

Advocacy, helping Sarah have a fulfilling and healthy life.

Steve's story: Living independently for as long as he wishes to do so

Steve's story tells about how working with his advocate Steve was able to manage a housing problem and get access to badly needed counselling.

Sunil's story:Accessing and achieving economic well being - work, learning and benefits

Sunil's story explains how, with the support of his advocate, Sunil was able to access and achieve economic well being - work, learning and benefits

Support to the whole community to stay healthy and independent.

The aim of our Valuing People group is to support people with learning disabilities in their engagement with all services including adult social services and those provided by the NHS, ensuring there is equal access for all.

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I really felt believed and respected as a person.I felt confident in my complaint. It was good to get guidance.

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