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Case studies for all services
Examples of how empowerment work undertaken by POhWER has enabled service users and POhWER trustees to be more involved in recruiting staff.
A case study that shows how the generic one to one advocacy service asssited someone who wished to get and review a copy of their GP held medical records.
An example of how the generic one to one advocacy service assisted someone to address a housing issue.
An example of how the generic one to one advocacy service assisted someone seeking employment and access to related benefits advice.
An example of how the Independent Complaints Advocacy Service (ICAS) supported a client making a complaint about their local hospital.
An example of how the Independent Complaints Advocacy Service (ICAS) supported a client to resolve an issue about the delay with an appointment.
An example of how the Independent Complaints Advocacy Service (ICAS) supported a client making a complaint about being unhappy following a stay in hospital.
An example of how the Independent Complaints Advocacy Service (ICAS)assisted a client with a complaint about the manner of a receptionist at a GP surgery.
Examples of how the Non-Instructed Advocacy (NIA)service has worked with clients over three different issues.
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